PLS in Stores

Welcome Manager

PLS in Retail and Stores

 

One challange in retail is to drive in-store shopper engagement and give customer a perfect consulting experience. With the here described in-store kiosk solution it is shown, how you can master this challange and how you also can satisfy sales agents having more time to turn customers needs into up- and cross-selling opportunities.

Automated Queue Management

The Automated Queue Management Kiosk Solution consists of a Passport 32" kiosk including the puck dispensing unit and a Welcome Manager software. The core features are the automation of welcoming customers while the waiting time is bridged and the customer can explore the whole store until he gets contacted by an service professional.



 


How does it work?

Multiple self-service kiosks are implemented into your store. Customers place their requests at the kiosks, whereas they are automatically queued-in and a locating-tag (puck) is also dispensed for the customer. While the customer can explore the whole store, the sales agents can plan the special consulting of that customer.


Variant: Welcome at Kiosk – Customer paging

  • Customer logs on kiosk.
  • Puck automatically dispensed to customer.
  • Queue-Number and puck number are binded together automatically.
  • Customer is shopping, waiting time is bridged.
  • Sales Service pages guest.
  • Customer is advised.

 



Variant: Welcome at Kiosk – Customer localized

  • Customer logs on kiosk.
  • Puck automatically dispensed to customer.
  • Queue-Number and puck number are binded together automatically.
  • Customer is shopping, waiting time is bridged.
  • Sales Service locates and finds guest
  • Customer is advised.
 

Advantages

  • Proactively inform your customers on waiting times
  • Avoid waiting lines#
  • Leverage information to streamline store processes
  • Reduce stress levels for both customers and staff during peak hoursObtain valuable store performance insights

 

Highlights

  • Smartphone Compatible: Locates smartphones in the shop area inside and outside
  • Low Setup Time
  • Shelf Precise Accuracy
  • Highest automation quote for services
  • Smart Voice Service - powered by Amazon Alexa

Events

Software Partners for Retail

 


 


NTS Retail

NTS is a global retail software and consulting company with an international network of partners. Pyramid and NTS offer a practice-proven retail solution with highest-quality local service. More ...


 

TCPOS

TCPOS is one of the leading providers in the POS technology sector for the hospitality. More ...

 

Highlights

  • Smartphone Compatible: Locates smartphones in the shop area inside and outside
  • Low Setup Time
  • Shelf Precise Accuracy
  • Highest automation quote for services
  • Smart Voice Service - powered by Amazon Alexa

Events

Watch the demonstration with the Pyramid technology partner and ISV: NTS Retail.

NTS welcome manager - Pyramid Booth EuroCIS 2019

Pyramid Locating System with 32" Passport-Kiosk and Puck Dispenser

Highlights

  • Smartphone Compatible: Locates smartphones in the shop area inside and outside
  • Low Setup Time
  • Shelf Precise Accuracy
  • Highest automation quote for services
  • Smart Voice Service - powered by Amazon Alexa

Events