PLS

PLS - locate | analyse | interact

Real-Time Location System by Pyramid

 

The PLS (Pyramid Location System) is an unparalleled, highly accurate RTLS (Real-Time Location System). Its hard- and software components enable your organization to introduce location relevant services and applications. Unlike other Bluetooth BLE based beaconing solutions, PLS measures the exact location of a tag device or smartphone by Angle-of-Arrival method, which results in a 6 inch positioning accuracy.

Table Service

Automate restaurant service.

 

Retail

Engage customer in retail business.

 

Individual Use Case

Didn't find your Use Case with PLS?

 

Why is PLS so accurate

PLS provides a combination of technics, methods and algorithms. To achieve the unrivaled robust and accurate real-time positioning data it uses Bluetooth® Low Energy (BLE) technology combined with the Angle-of-Arrival (AoA) signal processing method, and advanced proprietary algorithms.

 


Method Angle of Arrival

 

 

AoA Signal Processing – Unrivalled Accuracy Robustness

While other Bluetooth ® positioning methods use the signal strength (RSSI) to calculate location data, the PLS processes the direction of a radio signal transmitted by a BLE Tag. Independent of the distance or elevation of the object the accuracy keeps always within 6 to 10 inch


 

 

Smartphone Compatible

The PLS can locate any Bluetooth® Low Energy device that is transmitting a specified radio packet.


 

Real Time

Update rate up to 200Hz and down to 20ms latency enable enterprise applications like collision avoidance or theft prevention.

 

 

Includes API

 

API open for ISVs

Based on fully documented and open API infrastructure it is easy to
integrate the PLS into your existing systems. The system provides documents for standard JSON formats.

PLS Antenna

 

 

Application for Indoor and Outdoor

The PLS can include FCC and CE certified antennas for rough and
large environments. Casings are IP classified and cover an area
for accurate positioning up to 150,000 sq ft with one Antenna.

 

 

 

 

Monitoring and Remote Access

The system includes tools for managing and monitoring infrastructure and alerts. Remote access guarantees quick response in case of any request.

 

Better comfort, better service, more sales – PLS for hospitality

With PLS you can provide your guests with exceptional benefits: Quick, easy ordering and payment using a smartphone or at an order kiosk. Their order can then find them at the table of their choice. Welcome to the restaurant of the future... your guests will be amazed!

 


Order process

The guest makes his/her choice using a smartphone app or an order kiosk. After the order has been placed, the kiosk can either dispense an intelligent localisation puck, or the guest uses PLS for identification with his smartphone. From the moment the order has been placed, serving staff can track the location of the customer on the screen, no matter where the customer is in the restaurant area. You can even see when your guest suddenly decides to change tables. Once the food has been prepared, it can be served to the right table.

 


Communication

For staff queries about the order, for example, a signal can be sent to the puck or the smartphone. For this, either text messages (only if using smartphones or the premium version of the pucks), light signals in different colours, vibration signals or alarm sounds can be used.

 


Integrated local solution

If guests are using their own smartphone, this is indicated on the printed receipt. Otherwise, the puck will be collected by staff when serving the order and placed back in the kiosk, where it is charged ready for the next customer. With a reserve of 20 pucks per kiosk, there are always enough charged pucks available.
PLS is the only localisation system on the market that offers such a straightforward closed solution. All the necessary functions such as registration/de-registration and charging are integrated in the dispensing kiosks and administered locally.

 


System requirements

For PLS to operate effectively the restaurant must be fitted with bluetooth receivers on the ceiling. The number of receivers necessary depends on the size and shape of the room. As a general rule of thumb, every possible guest location should be "visible" by 4 ceiling receivers. 5 to 6 receivers are usually sufficient for a rectangular dining room of 10 by 15 metres, for example. More information on PLS components can be found here.

 

 

Enhanced service, better information, better control – PLS in retail

Whether in the supermarket or a clothing store, improving the customer experience is a key objective. Providing accurate local information is an important element in improving the experience. PLS provides all the functionality you need for this: Learn which offers your customers find attractive and help them find the products or special offers they are looking for. Using indoor localisation services, you can not only offer your customers additional services, but open up your shop or supermarket to new revenue opportunities at the same time.

 


Heat maps

Would you like to know how many customers you have, where they are, at which times and for what reasons? WLAN systems do not always provide the reliable accurate data necessary to pinpoint their location.The PLS app provides a solution that enables accurate positioning of approx.15 cm without draining the customer's smartphone battery. This accuracy provides a precise record of instore customer activity, giving you the chance to allocate resources and offer specific customer benefits.

 


Navigation help

Accurate wayfinding has benefits for everyone. Your customer not only benefits from special offers, but is also shown an accurate route to the products of their choice. PLS allows them to find a quick and straightforward way to a desired product from anywhere in the shop. Through the PLS app, your customers’ smartphones can be used to precisely locate them on the sales floor and show them a visual route to the product they are looking for. They can also save time by making a shopping list that will optimise their route for them and sort it according to the way in which the retail outlet is organised. Real value to your customers – and for you!
 


Individual offers

Individualised push-messages when passing certain hotspots can significantly improve sales. Without accurate location finding the push message can be distracting and frustrating. With PLS accurate to approx. 15 cm your customer receives targeted information and promotions on his/her smartphone, just before he/she passes through the relevant location. If you make use of VIP, Family-, membership- or loyalty programmes, you can highlight special offers to your selected customer base immediately after their arrival in the retail outlet (and upon activation of the app). For example, you can offer your customers a coffee or a complementary service, in the warehouse or on the shop floor, while they continue their shopping as planned.

 

 

One system delivers all components

Pyramid supplies you with all components for your indoor positioning application in one package.

 

 Individual Puck design

 

Puck

Pucks are lightweight and Bluetooth low energy consuming tag
devices. They can individually be printed in color. PLS also supports
smartphone positioning (Smartphone not included).

 

 

 

Table Tents

Table Tents can individually be printed in realistic colors. They are also lightweight and unbreakable tags for guests or customers and can be located in any spot of the area.

 

Antenna/Receiver

The PLS Receiver is discreetly and elegantly designed to fit well into any indoor environment. It is a compact and lightweight device, comes with an easy to use mounting bracket.

 PLS Hub Gen1

 

Server Hub

Our PLS server hub coordinates the communication of the entire PLS infrastructure.It receives data from the antennas, runs it through advanced positioning algorithms. It offers a standard JSON/REST- push/pull API, that enables seamless integration with your individual application.

 

 

Automatic puck dispensing unit

The dispensing unit has a capacity of 20 puck devices and is a
additional HW-module for polytouch Passport Kiosks.
 

 

Project planning and visualization

Pyramid uses comprehensive software for planning your environment. It enables a efficient deploying and configuring of the Pyramid Locating System in your business.

 

Restaurant Automation and Table Service

Scheme

Smart Voice Table service

Pyramid Kiosk System - PLS - Menu.app - Amazon Alexa

 

Puck Dispensing Unit

Installation

 

Radio-based technologies

Pyramid Computer has developed quite a bunch of products in the indoor positioning eco system in the last years. Using Software, hardware, technology, methodology - all different kinds.

So we know that a comparison can help for the understanding of any positioning systems product. In that case it is important to distinguish the technology on one hand and the method to determine the position, on the other. Further more we found the methodology which fits perfect for our positioning system solution - PLS.

The following table shows an excerpt of radio-based technologies and the skills of them.

  PLS - BLE (AoA) BLE Beaconing (RSSI) UWB RFID
  (i)
[[mouseover::matrix_quuppa]]
(i)
[[mouseover::matrix_bluetooth1]]
(i)
[[mouseover::matrix_uwb1]]
(i)
[[mouseover::matrix_rfid1]]
Accuracy 0,1m-0,2m 3-6 m 20 cm n.a.
Smartphone usage (/) (/) (x) (x)
HW costs medium low medium-high medium
Real-Time (/) (x) (/) (/)
Setup time short long long long
TCO low medium medium-high lowlong

PLS - AoA on BLE

PLS uses unique Angle-of-Arrival (AoA) signal processing method. This enables the superior positioning accuracy. The combination of AoA methodology and Bluetooth® technology ensures long lifetime and interference-less operations, smartphone capability in real time.


Advantages:

  • PLS provides precise localisation within a range of 6 to 10 inch.
  • Smartphone localization
  • Fastest setup
  • Lowest TCO
  • Smartphone localization
  • Software defined Zones,
  • No tag calibration needed

 

Beaconing (BLE RSSI)

The RSSI method based on Bluetooth® offers similar accuracy to WLAN, about 3 to 6 meter. But it provides different precise measurements depending on the number of people present. For improved accuracy to use for table or retail service multiple BLE beacons are required in each room, increasing installation time and costs.

Ultra‐Wideband (UWB)

UWB have the ability to penetrate building materials such as concrete, glass and wood and this can lead to multiple reflections which may affect the accuracy of the measurement. The different methods on UWB are ToF (Time-of-Flight) and TDoA (Time-Distance-of-Arrival). To calculate the position with trilateration, the distance between the UWB hardware is used.

RFID

RFID tags are attached to the tables. For example, to locate a guest, a tag must be attached at a maximum distance of 5 cm from the transponder. The system is robust and delivers accurate results. In addition, it is not possible to use smartphones, and tracking cannot take place in places that are not tagged, such as corridors, an adjacent table or if the puck is stored in a bag.